Telephone Answering Service: Order Taking and much more!

Our telephone answering service makes it easy to improve your customer care and support services.  When you choose our order taking center’s comprehensive answering service to answer your incoming phone lines, you receive the personalized attention that only 1-800 We Answer and Continental Systems can provide. We hire only the most qualified customer care professionals to answer your telephone calls. Businesses rely on us for more than order taking. Our higher standards in training and employee retention ensure that our clients’ customers receive amazing levels of care and support. From simple and complex order taking, to answering incoming calls and delivering accurate messages through the latest technology, we can provide a unified communications solution for your business. Let our telephone answering service show you how we can keep you and your callers connected.

 

Answering Service

Whether you need 24-hour telephone answering service coverage or an overflow service during your peak call times, we’re here for you. We will discretely act as your remote reception desk, professionally answering your incoming phone lines on your schedule, and according to your instructions. Your callers need never know they’re not directly reaching your front desk. Our telephone answering service provides personalized attention for every caller, every time.

Call Center

We offer complete call center and order taking services for businesses across a wide scope of industries and fields. We can be your full-time customer service team, or we can receive overflow calls directed to your in-house call center at any time, day or night. We can make sure that you never miss an important opportunity to strengthen sales relationships. Choosing our order center and call center ramps up your sales and support rating!

Business Answering Service

The same order service that you trust to sell your products and services can also provide professional telephone answering service. Our telephone service is geared toward delivering full-time and anytime coverage to small and mid-sized companies. When combined with a personalized toll-free number, our order taker representatives will add poise, polish and executive professionalism to your telephone business transactions. Our executive telephone receptionists will always leave your callers with the best impression of your business.

Order Taking

Order taking is our specialty. Our reps will make sure that your calls are answered in your business name, and that your ordering procedures and scripts are expertly followed. We’ll do everything to close your sale. We specialize in creating comprehensive ordering systems, simple or complex, and we can easily handle your sales data and customer information. We can interface with your secure e-commerce website, or create a custom database for your print catalog or ad. Our order taking service has the experience and knowledge to help your business earn sales.

Local Answering Service

We can be your company’s local answering service, wherever you are! We own and operate local answering service solutions in many major metropolitan areas of the US – and your local business deserves only the best we have to offer. Continental Answering Service and 1-800 We Answer are here for you. We’ll be there for you 24-hours a day, whenever your callers need us.

Voice Mail Services

Any sized company now has the power to compete with the message-taking capabilities of the Fortune 500. Our clients receive extra-recording time, extra-power, at one low price. More voicemail features means clear connections and communication for you and your callers. We can set up a unique voicemail system for your business.

Insurance Call Center… and more

Major players in the insurance industry rely on our talented insurance call center staffers to serve their clients. Keeping track of complex information and successfully relaying accurate information to insurance callers isn’t easy. Insurance call center skills are developed over time, not overnight. We’ve earned the experience and expertise to become a leading insurance call center. The same attention to detail and top-notch customer service skills that we bring to Insurance, can be transferred to any industry and field – and we can help you transform your business customer support efforts into a streamlined way to relay important information to your callers. Not every call center can do what ours can. Make the right choice for your business and choose a call center that knows how to communicate effectively with customers, and successfully navigate through complex information.