Order Taking Sells

Increase your e-commerce sales through

live interaction with your visitors!

Ordertaking .com provides your customers the opportunity to utilize live agent interaction with your website or your toll free service. The increasing demand for higher customer service and personal interaction makes our objectives the same as yours: increase sales, increase e-commerce purchases, improve client support and satisfy your customers' needs and objectives.

Some Industry Statistics..

• 2% of website hits actually turn into sales.
• When customers interact with live agents the closing ratio
can range up to 60%.
• Shopping carts on websites are abandoned 60% of the time
before a purchase is ever made.
• 15% of the population sends email - By 2003 estimates
are projected at 50%.
• 52% of Fortune 500 companies contacted
through e-mail never respond.

These statistics show the marketplace and demand for Ordertaking .com. Just imagine your website hits that turn into purchases going up 58%! How much in increased sales would that mean to your bottom-line? Imagine how many shopping carts begin to get filled but never turn into sales and, just as important, imagine the manpower we will save your organization by helping your customers satisfy their needs when completing an order...

By providing the opportunity to your customers to interact with our agents you will see more multiple sales, due to our agents cross selling and up-selling. Promotional sales and a higher degree of customer service will prevent the customer from simply browsing and instead enjoy purchasing from your company. Think of how often frustration causes decreased sales... With someone to talk to, the frustration factor will surely diminish.

We all know the Internet explosion is here to stay but it is not yet part of everyone's daily routine. The inclination is to reach for the phone before logging on to the Internet. Despite the growth of the Internet, people who need urgent problems resolved, have unusual questions, or are looking for answers not on your website will also pick up the phone for answers instead of logging on to the net.

We will provide an emergency backup service during technology breakdowns while dealing with your customers' needs by talking your customer. During stressful periods, 'people talking to people' will always be the desired form of communication. Perhaps the most enticing benefit to your organization in using Ordertaking .com is to increase your sales. But don't forget, by deciding to integrate live interaction with your website you are staying ahead of the competition as more and more companies provide this high level of customer service. Companies who don't provide this level of service may risk losing customers in the near future.

Our goal is to increase your customer service by allowing your customers to keep browsing and buying on your website without getting frustrated and leaving.

In summary, we strive to create buyers by increasing informational services, increasing sales and increasing customer satisfaction with YOUR website. Motivated buyers are tired of searching every nook and cranny of a website to find essential data before finalizing a purchase. On those sites, a motivated buyer becomes an unmotivated browser before long. The obvious solution is to interact with them in real time on the web, providing the highest level of customer service through our live agents!