Telemarketing Services

Inbound and Outbound Telemarketing

Your company can take advantage of the most interactive marketing medium available. Ordertaking.com offers skilled outbound telemarketing and inbound telemarketing services for your company Ordertaking.com thrives on creative telemarketing. Our representatives will work with you to design not just a program that meets your sales goals, but creates a “hook” that makes your cash register ring. Our skilled inbound telemarketing and outbound telemarketing representatives are your product or service’s most effective cheerleaders. Our reps will answer your prospects’ questions, address their concerns about your product, service and company, and will ethically and logically present answers to overcome objections. Their goal is to generate real enthusiasm, keep the listener engaged during the conversation, and sell your products effectively through the different facets of inbound telemarketing and outbound telemarketing. 

Find your next happy and satisfied customer

Both the inbound telemarketing and outbound telemarketing experiences provide instant feedback through a simple phone call. Inbound telemarketing and outbound telemarketing can provide fast, valuable information on how your products and sales efforts are performing. The valuable information and data that we collect can be quickly analyzed. Both outbound telemarketing and inbound telemarketing programs allow you to adjust your marketing strategy in the middle of your campaign. You can make changes to your campaigns at any time, and tweak your scripts to help generate successful results from your inbound telemarketing and outbound telemarketing campaign.  You can change both your offer and your audience with a quick phone call to your client representative. Your outbound telemarketing or inbound telemarketing scripts can be edited quickly, and the agents working on your campaign will be instantly made aware of the changes, and can quickly act according to your edited script. 

Outbound Telemarketing

Outbound telemarketing is a highly interactive and fast-paced method of delivering your sales message. Outbound telemarketing is the only form of advertising that requires an immediate response. Print and media ads, billboards and direct mail can be effective ways of marketing your products and services, but outbound telemarketing presents your prospects with the opportunity to take advantage of the moment. They can buy your product. They can make an appointment to visit you for more information. They can request a prospectus and check an item off their personal to-do list, the activity that they’ve been putting off forever.

Businesses use outbound telemarketing for appointment setting, lead generation, surveys, market research, list cleaning, to update database information, for seminar registration, for fundraising, phone sales and client reactivation.

Ordertaking.com knows that while outbound telemarketing provides you with a captive audience, the telemarketer must use his or her skills to quickly and effectively present your message before you lose the caller’s attention. Effective outbound telemarketing scripts instantly establish a conversation. Engaging in dialogue and answering questions creates two-way communication that successfully markets your product or service. Two-way communication is the key to successful, productive outbound telemarketing. 

Inbound Telemarketing

Ordertaking.com allows you to connect with the people who are genuinely interested in your products and services 24 hours a day, 7 days a week, 365 days a year. Inbound telemarketing works around the clock, so that you can gain direct results from your infomercial when it runs at 3 A.M. We’ll receive calls requesting more information, and speak with callers who want to buy your product or sign up for your service.

Typical inbound telemarketing activities include order taking, customer service, answering services for your company, answering after-hours and overflow calls, taking credit card orders, voice mail service, dealer locator service, seminar registration, reservation desk, enquiry service and direct response replies to print ads or other types of advertising using a take-action phone number. 

Inbound telemarketing allows your prospects to take instant action on your offer. Inbound telemarketing uses a different set of sales skills, but the end result is the same. When your campaign’s goals involve taking action, our telemarketers know that their job is to successfully end the call: convince the caller to buy your product, sign up for your service, schedule an appointment or log in to your webinar. Moving the caller from interest to action is our goal during each and every call.

Creative Telemarketing Generates Big Revenue

Ordertaking.com can provide you with infinite opportunities to increase your sales and improve your business. We know that both inbound telemarketing and outbound telemarketing are the ultimate marketing tools. They work great separately, but generate even more powerful results when we can create a comprehensive, imaginative program that combines both of these services for you.

We have inbound telemarketing and outbound telemarketing experts ready to speak with you about creating a telemarketing campaign that will transform the way you reach your customers. Call us today and we’ll show you how telemarketing can positively impact your company’s market reach, and grow your sales exponentially.